Privacy Policy

This Privacy Policy (the “Policy”) governs the collection, use, and disclosure of personal data (“Personal Data”) provided by individuals (“you” or “customers”) in connection with goods and/or services offered by Autentik Palate Pte Ltd (“we,” “us,” or “our”). By using our website, you consent to the practices described in this Policy.

  1. Information We Collect

1.1 Personal Data: We collect Personal Data from you when you register on our site, place an order, subscribe to our newsletter, or engage with us in any manner that requires your personal information.

1.2 Types of Data Collected: The types of Personal Data we may collect include, but are not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Any other information you voluntarily provide

1.3 Anonymous Visits: You may visit our site anonymously, but certain features or services may require you to provide Personal Data.

  1. Use of Your Information

2.1 Purpose of Data Use: The Personal Data we collect from you may be used for the following purposes:

   2.1.1 To personalize your experience and respond more effectively to your individual needs;

   2.1.2 To improve our website offerings based on feedback and information we receive from you;

   2.1.3 To enhance customer service by responding more effectively to your service requests and support needs;

   2.1.4 To process transactions securely and efficiently. Your Personal Data will not be sold, exchanged, transferred, or shared with any third party for any reason other than for the express purpose of delivering the purchased product or service, unless you have provided explicit consent;

   2.1.5 To send periodic emails related to your order, product updates, or other services, provided you have opted in for such communication.

2.2 Marketing Communication: With your consent, we may use your information to contact you with newsletters, marketing, or promotional materials. You may opt-out of receiving such communication at any time.

  1. Protection of Your Information

3.1 Security Measures: We implement a variety of security measures to safeguard your Personal Data when you place an order, enter, submit, or access your personal information.

3.2 Encryption: All sensitive information, including payment data, is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database. This data is only accessible to individuals with special access rights who are required to keep the information confidential.

3.3 Data Retention: After a transaction is completed, your financial information (e.g., credit card details) will not be stored on our servers.

  1. Cookies

4.1 Use of Cookies: We use cookies—small files transferred to your computer’s hard drive via your web browser (if you allow)—to recognize your browser, capture, and remember certain information.

4.2 Purpose of Cookies: Cookies are used to help us remember and process items in your shopping cart, save your preferences for future visits, and compile aggregate data about site traffic and interactions.

4.3 Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies via your browser settings. However, disabling cookies may limit your ability to use some of the services on our website.

  1. Disclosure of Information to Third Parties

5.1 Third-Party Service Providers: We do not sell, trade, or otherwise transfer your Personal Data to outside parties except trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

5.2 Legal Compliance: We may release your information when necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety, or those of others.


5.3 Non-Personal Information: Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other uses.

  1. Third-Party Links

6.1 External Links: Our website may include links to third-party products or services. These third-party sites have separate and independent privacy policies. We are not responsible or liable for the content and activities of these linked sites. We encourage you to review the privacy policies of these sites before providing any personal information.

  1. Personal Data Protection Act (Singapore)

7.1 Compliance: By using this site, you agree to allow us to collect, use, disclose, and manage your Personal Data in accordance with the Personal Data Protection Act (PDPA) of Singapore.

7.2 Data Subject Rights: Under the PDPA, you have the right to access, correct, or request the deletion of your Personal Data that we hold. You may exercise these rights by contacting us directly.

  1. Online Privacy Policy Only

8.1 Scope: This Privacy Policy applies only to information collected through our website and does not apply to information collected offline or through other means.

  1. Terms and Conditions

9.1 Governing Terms: Please also refer to our [Terms and Conditions](#) section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.

  1. Your Consent

10.1 Agreement: By using our site, you consent to our Privacy Policy and the collection, use, and disclosure of your Personal Data as described herein.

  1. Changes to Our Privacy Policy

11.1 Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and/or the Privacy Policy modification date will be updated below. Your continued use of the site following the posting of changes constitutes your acceptance of such changes.

  1. Contacting Us

12.1 Inquiries: If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights under the PDPA, you may contact us through our contact form or via the details provided on our website.